Casino Host Menu
Find out more about our Casino Hosts and how to contact them. Menu Close Join Grazie Rewards. Members of Grazie Rewards always get the best suite rate, exclusive email offers along with special promotions for dining and shows. Restaurant Reservations Required. Party size is limited to four per table. Meet Your Casino Host. The VIP Treatment. Our team of Marketing Executives and Executive Hosts are here to assist M life Rewards casino Platinum and NOIR VIPs in all of their stay needs and make the gaming experience the best it can be. For all other casino questions, please contact M life Rewards VIP Services at 800.633.7777. The casino host reports directly to the marketing managers in most casinos. Marketing managers are constantly trying new ways to bring patrons into the casino. The host can help keep them coming back by assuring their needs are met while they are playing there. Casino hosts are outgoing and friendly individuals. Executive Casino Host. Jacob McRoberts Jacob began in the casino industry in 2012 working in the hotel. He moved over to River City Casino and became an Executive Host in 2018. He is known for being the jokester of the team. Jacob enjoys Chipotle nearly every day and going to the gym. 314-388-7586 Jacob.McRoberts@pngaming.com. Hello, my name is Mario Cardenas. I was born and raised in Blue Island, IL. I started my career with Harrah’s Ak-Chin in 1994 as a Caesars Rewards Representative. I’ve worked in many capacities at Harrah's Ak-Chin including Casino Host, Player Development and Senior Executive Host.
Daniele Ammannati Player Development Manager
A native of Florence, Italy, Daniele (dan-yell-ee) immigrated to Tampa Bay, FL at the age of nine. In 2012, he moved to Atlantic City, NJ to make a career change from 10 years in the Financial Marketing industry to Player Development where he started as a Casino Host at the former Revel Hotel & Casino. In 2014, Daniele was hired as a Casino Host at the Seminole Classic Casino. Since then, he’s been promoted to Executive Casino Host and in 2016 he became our Player Development Manager. Daniele’s main focus is to ensure that our loyal guests at Classic receive the best level of service! He also makes certain his team shares the same vision! Daniele’s hobbies include: skiing, traveling the world, and taking every opportunity to speak Italian with any fellow “paesano” he meets!
Antony Nguyen Executive Host
Antony “Tony” was born in Vietnam. He lived in Hong Kong and Canada prior to moving to Florida in 2004. He holds degrees from Southern Alberta Institute of Technology in Electronic Engineering and is also a graduate of the Casino Career Institute. He is fluent in Vietnamese and English and also speaks some Cantonese. Prior to joining the Classic Casino Host team in September 2013, he managed the daily operations of Edo Japanese Restaurant for 10 years. With over 20 years of experience in the guest service field, he brings a wealth of knowledge to the Classic family. Antony’s can do attitude, his warm welcomes and his comedic style are sure to make him a stand out!
Leslie Aguirre Executive Host
Leslie came to South Florida from her birthplace of Nicaragua and she became part of the Seminole Classic Casino family in 2007. Leslie has extensive knowledge of casino operations, but she feels most at home working directly with our guests. In her free time, Leslie enjoys traveling and spending quality time with her family. You can find Leslie on the casino floor providing guests with her personalized service. In addition to her ability to speak fluent Spanish, Leslie always goes out of her way to make sure guests enjoy their gaming experience customized to their specific interests.Steadmond Smith Executive host
Steadmond was raised in South Florida and attended the University of Florida where he received a Bachelor’s degree in English Literature. After 20 years in Commissioned Retail and 10 years in Financial Services, Steadmond transitioned into Casino industry in 2015. In that time, he has worked in VIP Services, Promotions, Casino Credit, and Player Development. Steadmond is always friendly and always smiling; he is happy to give every guest the best “Classic” service!
Apradha Rampersaud Casino Host
A native of Guyana, Apradha started working for the Seminole Tribe of Florida in 2014 as a Players Club Representative at the Seminole Coconut Creek Casino. One year later, she became a Slot Attendant and Slot Supervisor. In April 2018 she finally landed her dream career position as a Casino Host at the Seminole Classic Casino! Apradha feels the best part of working at Classic is meeting people from all walks of life and takes great pride in building long lasting relationships with each guest. When Apradha is not with her Classic Family, you can find her spending quality time with her loved ones.
Dawn Marie Paragone Casino Host
Dawn Marie, originally from Long Island New York moved to South Florida at the age of nine. She worked at the Design Center of the Americas for 10 years and also designed jewelry for small businesses. She made her career change into the Casino industry over five years ago. She enjoys making her guests feel at home, is a great listener, and goes above and beyond to make your gaming experience a great one!
Jennifer Hernandez Casino Host
Originally from Havana Cuba, Jennifer moved to South Florida at the age of three. She started working at Classic in 2012 as a server at our original Classic Buffet. Since then, Jennifer has worked as a Players Club Rep and in 2016 became a Casino Host. Jennifer enjoys socializing and assisting guests on the casino floor and they love her cheerful and bubbly personality! In addition to speaking Spanish, Jennifer is always eager to assist with whatever you need to make your experience at Classic an unforgettable one! In her free time, Jennifer enjoys spending time at the gym and with her family.
Samantha Negron Casino Host
Originally from New York, Samantha moved to Pennsylvania at the age of 15. Throughout her career, she’s held various positions in Customer Service. In 2014, Samantha found her true passion at the Sands Casino Resort in Bethlehem, PA where she became a Casino Host. In 2018 she moved down to South Florida to continue her career in Player Development at Classic! Samantha’s sense of humor and bubbly personality is what keeps bringing her guests back to visit! When Samantha’s not at work, she enjoys spending quality time with her family.
Must be at least 21 years old to play Slots, Table Games or to receive Seminole Wild Card benefits. Must be 18 or older to play Bingo and Live Poker. Persons who have been trespassed or banned by the Seminole Tribe of Florida or those who have opted into the self-exclusion program are not eligible. If you or someone you know has a gambling problem, please call 1-888-ADMIT-IT.
Casino Tipping by Location
To make this guide as useful as possible, we’ve broken the casino host tipping best practice advice into a number of categories. First, we will describe the different overarching rules based on geography, so you can see easily if your location expects you to be tipping casino hosts or not.
Then, we’ll divide it down into the various types of casino games and the tipping expectations for each type of game. As you can imagine, this section will only be relevant to users in the ‘Do Tip’ locations, but it’s certainly interesting to read through the rules either way.
UK Casino Tipping: Do
Gamblers in the UK should expect to spend between 10-15% of their gambling budget on tips for dealers, hosts and wait staff. This is a relatively recent change to the expectations on UK-based gamblers, as until 2005 it was illegal for any casino host tipping to take place.
An amendment published in the Gambling Act 2005 made casino tipping legal, as long as the cash is collected and distributed in a ‘tronc’ – a tipping pool for all employees.
Meanwhile, those playing in any UK live online casinos are not expected to tip the online dealers. In fact, some developers of live casino software namely Evolution Gaming – explicitly ban players from making tips.
However, if the opportunity to tip in a live online casino game is available and you have received exceptional service – or won a significant amount of money – a tip could be a nice way to show your appreciation.
Casino Host Menu Free
United States: Tips Expected
As with much of the USA’s ridiculous service industry, casino hosts are severely underpaid and require tips from patrons in order to make a liveable wage. Gamblers should tip casino hosts 15 – 20% of their buy-in, and you should also budget to tip wait staff, hotel staff, valets, and those making change for players.
This rule is enforced across any American land-based casinos, regardless of the state in which you are playing. Of course, the legality of gambling in the country is also state based, so there could be more important laws to consider before tipping etiquette is considered.
Australia: Don’t Tip
As will all service industry professionals in Australia, casino hosts in the country’s grand gambling establishments are paid a high wage and do not expect or require tips from patrons to make a living wage. While it is not illegal to tip, it is not expected in any restaurants, bars or casinos.
In fact, tipping in a casino host in Australia is somewhat frowned upon, as it can be considered to be bribery. Some of Australia’s land-based casinos do not allow patrons to tip individual staff, requiring all gratuities to be shared in a pool or be handed directly to management, raising suspicion that large tips are actually payoffs.
Monaco Gratuity Etiquette: Do
In Monaco, patrons are expected to tip 10% to dealers at table games such as blackjack, roulette and craps. However, this is only true at some establishments. Some locations have eschewed tipping in favor for an entry fee charged at the door.
Mainland Europe: Don’t Tip
For mainland Europe, tipping casino hosts is not expected. In countries like Spain, tipping would raise eyebrows and get you a lot of weird looks, it’s just that uncommon. In Western Europe, small tips are possible, especially on hitting a big win. However, culturally, leaving a tip larger than 5% would likely see casino hosts considering you a showoff. Casino tipping etiquette changes as you travel east, and the extra cash is more welcomed.
Tipping Etiquette for Games
Interestingly, there are different rules for casino tipping etiquette based on the different games you can play. Table games like blackjack, baccarat and roulette which require a live dealer to personally host your experience are clearly deserving of a gratuity. Many gamblers consider tipping their dealers to be good luck, and tossing a dealer some cash after a big win at a poker table is common.
However, playing video poker or slots, where there is often less personal interaction, may also require some tipping. For example, if you send a casino attendant to make change for you, you should tip them. If you win a large jackpot or a hand pay sum, an attendant or two will be required to come and personally hand you the cash prizes. They will also bring you any tax forms that your location requires.
General Tipping Advice
Not all actions deserve to be tipped, and you shouldn’t just go handing out cash for everyone and everything. You know who to tip based on the advice above, but here is a handy list of when a tip would be expected in Las Vegas, the most extreme example we can give. Anything more than this would be considered unnecessary.
Casino Host Commission
When to tip:
- When asking for a host to make change for you
- When you win a large sum
- If you need an attendant for any reason
- If a Pit Boss comps you a free meal, drink or room
- When a dealer finishes a shift at your table
- If a waitress brings you a drink (even if it is free)
- If a bellhop carries your bags
How to Tip Casino Hosts
Okay, maybe now you know how much money you should be expected to tip each time you gamble all over the world, but how do you hand over the money without it being awkward? There are various options for when to tip and how to indicate who the tip is for.
You can hand a dealer their total tip when you sit at a table, which has the benefit of getting it out of the way first thing. If you are in the UK, and aim to gamble £100, you can simply hand the £5 – £10 to the dealer immediately.
One problem with this method is that you can’t factor in whether or not that dealer will be working your table for the entire time you are there. To counter this, you may hand them a tip right as their shift changes.
If you’re more the type to consider tipping casino hosts throughout your experience, then you can tell the dealer how much cash to keep when exchanging cash for chips. You can also hand them back chips as a tip if they pay you winnings.
Some dealers prefer to receive their tips in the form of wagers. To tip a dealer with a bet in their name, simply place a second chip on top of your own wager, slightly offset, and tell the dealer it is for them. They will receive the winnings from the bet, but not the bet money itself.
Casino Host Pay
If you’re still not sure, the best thing to do is ask the dealer directly. No professional dealer will ever make fun of a player for wanting to hand them money. Ask them what they prefer and how they prefer to receive it. Now that you know the correct expected values, you will know they are telling the truth.